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Code of Conduct
At Poker Online Network, we believe that we are only as good as our customers perceive us to be. Therefore, the highest level of integrity is the only standard at which Poker Online Network can operate.
- Fairness
We employ algorithms and practices to ensure total fairness to every player. Our Random Number Generation (RNG) operates at the highest level of encryption and randomness.
Our shuffle procedures have been verified by GGS, and a certificate issued. Additional details are available here.
- Transaction Processing
Poker Online Network adheres to all laws in the relevant jurisdiction pertaining to transactions, and additionally Poker Online Network abides by accepted transaction standards of internationally recognized banking institutions.
- Payouts
Poker Online Network is committed to prompt payment of customer withdrawals.
Customer Protection
Our commitment is to our customers. PokerOnlineNetwork abides by these principles of customer care:
- Privacy and Data Protection
You can download and use our software with total confidence. We will never use any tracking software, trojan horses, or viruses of any kind. Our data encryption systems operate at the highest levels possible, ensuring total data integrity. Poker Online Network maintains a full time staff specifically for fraud detection and elimination. We will never sell, trade, or otherwise reveal your email address or any other personal details with any other party. Customer information is never sold, rented, or shared in any way with any third party.
- Truth in Advertising
Poker Online Network is truthful and forthcoming in all advertising and promotions. All published information about the operations of Poker Online Network is truthful and complete as they pertain to customer policies and relations. Our game instructions and rules, online poker room rules and registration procedures are made available online to the public.
- Commitment to Customer Service
The highest priority at Poker Online Network is customer satisfaction. Thus, our Customer Support representatives are available twenty-four hours a day, seven days a week, to provide support.
Community Responsibility
Being a responsible company means being an active part of a larger community: its people, its institutions, and its values. To this end, Poker Online Network is dedicated to the following actions:
- Limiting Access by Minors
Poker Online Network requires that new customers declare that they are of lawful age in their respective jurisdiction, and we pursue reasonable measures to verify this information.
- Controlling Compulsive Gambling
Compulsive gambling is a community problem. It benefits no one, not even an online poker room. We at Poker Online Network are committed to detecting and reducing compulsive gambling. See Problem Gambling for more details.
- Raising Standards Worldwide
Poker Online Network aims to raise the level of integrity of the internet gaming industry. We believe that operating at the highest standards benefits us all.
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